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Industry Validation
"The quality with which an outsourced process is being performed is critical to BPO customers, particularly as standards for accuracy are escalating. Providers are turning to quality control tools like BeyondCore, which help identify which data entry fields are subject to recurring errors and which individual BPO agents are most error-prone, to help optimize delivery of BPO processes."

William Martorelli in Forrester's "Creating a SOA-Enabled BPO Platform" report
 
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BeyondCore Customers
The strategic impact of our solution is phenomenal

Our solutions have delivered extraordinary results to Fortune 500 and S&P 500 customers on three continents. No other solution delivers such high quality improvement and cost reduction results in such a short period of time. See why our customers are excited about BeyondCore.

 
Strategic benefits delivered at Wipro BPO
"BeyondCore's next generation technology is enabling unique strategic industry specific solutions that we are delivering to our leading clients" - TK Kurien, President of Wipro BPO and Strategic Programs
 
30% quality improvement in one week
"In a matter of days, BeyondCore's unique solution identified easy-to-implement opportunities for improving our quality by 30%. I was impressed that BeyondCore was able to create 30% improvements on top of our advanced quality control methodologies which include state-of-the-art rule-based software. BeyondCore's low-risk high-gain methodology makes them an excellent choice for companies that wish to improve their back-office quality while reducing costs." - Niraj Patel, CIO & EVP, GMAC Commercial Mortgage
 
67% TCO reduction in weeks for an outsourced business process
"BeyondCore helped us reduce the Total Cost of Ownership of an outsourced process by 67% and improve its quality by more than 80% in weeks. From across the world, we now have complete visibility into the error rate of our BPO vendor and 20% of the vendor's fees are directly tied to their quality as measured by BeyondCore." - Lee Goss, President & COO, Eons.
 
80% quality improvement and 6 times faster process transition

"BeyondCore helped us transition a customer's unique business process and reach their aggressive quality targets six times faster than usual. In just the first week of the transition project, BeyondCore software enabled us to improve output quality by more than 80%." - Ashok Bildikar, President & Executive Director, Caliber Point Business Solutions.

 
25% quality improvement in one week at S&P 500 Bank
BeyondCore's software solution helped an S&P 500 bank which operates more than 400 full-service banking offices reduce their new credit card and loan application data entry error rate by more than 25% in just one week. BeyondCore helped identify employee specific error patterns and empowered supervisors to provide more detailed and customized training to their employees.
 
 
 
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