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"In addition to helping further improve our quality & productivity, BeyondCore's next generation technology is enabling unique strategic industry specific solutions that we are delivering to our leading clients"
TK Kurien,
President of Wipro BPO and Strategic Programs |
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| BeyondCore Verticals |
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| BeyondCore technology has been successfully applied to many labor intensive business processes across a number of industries. |
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Business Process Outsourcing
A number of leading BPO vendors like Wipro are already using BeyondCore to rapidly reduce operating costs and improve output quality. BeyondCore has also helped BPO vendors transition new processes from their clients six times faster than possible using traditional methodologies. BeyondCore has helped BPO vendors in a wide variety of business processes, from Financial and Accounting Outsourcing to Insurance claim processing to HR Outsourcing. |
"BeyondCore helped us transition a customer's unique business process and reach their aggressive quality targets six times faster than usual. In just the first week of the transition project, BeyondCore software enabled us to improve output quality by more than 80%." - Ashok Bildikar, President, Caliber Point (an Offshore 100 BPO). |
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Insurance Industry
BeyondCore has helped leading insurance firms reduce error rates by as much as 80% and reduce operating costs by up to 20%. BeyondCore solutions can deliver immediate results in many areas such as claims adjudication, claims data entry, new policy creation, and policy maintenance. |
The downstream cost of errors in insurance claims can be very expensive, if not critical. At a leading insurance firm, BeyondCore's proprietary analysis revealed that due to data entry errors, 2.3% of the claims were at risk of overpayment by $4000 on average. If these incorrectly processed claims were caught during claims adjudication, then the cost of correction could be as high as $300 per claim. If these errors propagated all to the way to the customers, the cost of these errors could be even higher. BeyondCore identified the root cause of these errors and helped reduce these errors by more than 70% in weeks and virtually eliminated these errors over time, thus saving the client millions. |
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Financial Services
BeyondCore has successfully served Financial Services firms with operations on three continents. BeyondCore technology has been applied to various processes in commercial and retail banking such as credit card applications, loan applications, check processing, and commercial rent roll processing. |
For example, at a S&P 500 bank BeyondCore delivered 25% improvement in loan application data entry quality in just one week. In another case, BeyondCore analysis of quality control activities in check processing led to a reduction in the number of people needed for QC and reduced the operating expense by 20%. |
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Manufacturing
BeyondCore technology can be applied to many back-office business processes in the manufacturing sector. For example, BeyondCore Insight has been used to detect error root causes in invoice processing at a Fortune 500 manufacturer. |
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Healthcare
BeyondCore technology can be applied to core medical functions such as patient medical history and medical transcription, as well as non-core business processes such as patient induction, patient records, billing, coding, etc. |
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And Many More
From account payable, account receivable, general ledger, to human resource recordkeeping, BeyondCore solutions can be applied across many industries. If you have a back-office process with more than ten people working on it, BeyondCore technology is almost certainly applicable. Please contact us to find out more. |
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